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Buying, shipping, pricing & availability

Latest in this topic Lekky Oct 8, 2026 · 08:49 UTC →
Use this topic for ordering, shipping, pricing and availability questions. The official RoboCap answer below reflects the current website rules; older Instagram questions are included as real examples of what customers ask.
Current ordering info: please use only the official website checkout: https://myrobocap.com/sets.php

The current price, available payment methods and final total are shown there before payment. The RoboCap set currently includes RoboCap, about 250 tips and 2 cleaning needles. Shipping is included in the order price; delivery usually takes 10–15 days and tracking is sent after shipping. For countries, the checkout is the source of truth: if it accepts your country without a destination error, shipping is available. Russia and Belarus are not available.
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↳ Reply to @tabooone
For Japan and other countries, please use checkout as the live availability check. If your country is accepted without a destination error, I can ship there. Delivery is usually 10–15 days.
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↳ Reply to @nestosis
For the USA the usual delivery time is about 10–15 days after shipping. The tracking number is sent after the parcel is shipped.
@fater_dmjc(Instagram)
Sep 4, 2025 · 21:08 UTC
+ Where can I get it, how much does it cost, and do you ship to Peru?
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↳ Reply to @fater_dmjc
The current price is shown on https://myrobocap.com/sets.php. For Peru, enter the country in checkout; if it accepts the destination without an error, shipping is available. Shipping is already included in the order price.
@pierrereb(Instagram)
Jul 6, 2026 · 16:42 UTC
I try again to ask you if you accept PayPal? I cant write you dm so let me know? Thanks
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↳ Reply to @pierrereb
All payments now go only through the website checkout. The available payment methods for your order are shown there before you pay; I do not take manual PayPal, bank-transfer or card details in comments or DMs.
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↳ Reply to @mee.may.selve.ne.yeh
Current RoboCap set: RoboCap + about 250 tips + 2 cleaning needles. The exact current offer and total are always shown on the product/checkout page.
@cheeks.clt(Instagram)
Aug 21, 2026 · 22:32 UTC
Hello I am trying to buy through the link in your bio but having issues. Sent a DM with details. Can you please help me place my order
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↳ Reply to @cheeks.clt
If checkout shows “transaction failed”, “declined” or “transaction not completed”, try a card from a different bank. This sometimes happens with cross-border payments to Ukrainian merchants because issuing banks and payment networks use different authorization, compatibility and risk rules. It is not a manual refusal from me and I cannot approve it from the RoboCap side. Another bank/card often solves it; your own bank can also explain the decline. Please never send card details — keep every payment attempt inside the official website checkout.
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↳ Reply to @estudiograffiti
Yes, for several sets use the website order flow and choose the required quantity there. The checkout will calculate the final total before payment.
It seams like both of my banks here have failed to pay you. Maybe you want to set up PayPal that way it will work for everyone
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ik heb een bericht gekregen om extra importkosten te betalen
ik ben hier niet blij mee
het gaat om :

BTW bij invoer artikel 1:

21% van € 57,97 = € 12,17

Afhandelingskosten:

€ 10,00

Invoerrechten:

€ 3,00

Totale inklaringskosten:

€ 25,17
Next to the payment button, when entering the address, there was a mention of 20% VAT.
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↳ Reply to Dmitry.boska
Er staat:

Import fee: $6
Customs: 20% VAT and customs duties are paid upon delivery directly to your country’s tax/customs authority.
Just ordered from The Netherlands, do you have an idea when I could get it? Thanks
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↳ Reply to Patrick
Dat is jammer... Werkt het in ieder geval wel? Ik heb net een filmpje gezien waarin het niet goed werkte.

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